6 customer service mistakes businesses must avoid

6 customer service mistakes businesses must avoid

Customer service is the backbone of the long-term client-service provider relationship. Even today, businesses mistakenly believe that their work is mostly done when they sell a product or service to their clients. However, poor customer service handling can derail this much-important relationship. In such cases, certain mistakes can be identified as customer service slipups, and in many instances, these are primarily made at customer service call centers. So, here are some mistakes to avoid: Not understanding who the customer is Knowing the target customer forms the crux of the service industry. Brands tend to find success elusive when they do not understand who their potential clients are in the first place. Customer identification, from traditional touchpoints like demographics and other factors such as user behavior, purchase history, and social media activity, among others, is necessary to provide the best service to clients. Understanding customers begins with addressing the one question all successful product manufacturers or service providers must ask themselves: What are users’ pain points and wants that a given product or service will resolve or satiate? Brands can use techniques such as creating an in-depth customer persona profile to identify their customers with greater accuracy. Lacking consistent communication Customer service call centers are still among the most used touchpoints between service providers and clients.
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8 mistakes to avoid when buying and applying lipstick

8 mistakes to avoid when buying and applying lipstick

Makeup seems incomplete without a touch of lipstick, which can magically enhance one’s overall look. When lipstick from a good brand is applied tactfully, it can become one’s highlight of the day. Further, acing the process of applying lipstick helps accentuate the lips’ shape and provides the perfect touch-up, even when one hasn’t applied any other makeup products. So, here are some common mistakes to avoid when buying and applying lipstick. Failing to research lipstick brands With a dime a dozen makeup and beauty brands out there, it’s quite easy to fall for online ads and buy a product impulsively. But when buying lipsticks, it is crucial to research the brand and its credibility because a substandard-quality lipstick can not only spoil one’s look but also irritate the lips. So, one should always extensively research different lipstick brands, their specific products, their expertise and core experience in the beauty industry, and their overall reputation. Exploring online product reviews and seeking guidance from friends and family members about the brands they use is a good idea for making an informed decision. Not picking the right shades One may have mastered the lipstick application technique, but without the right shade, it’s practically of no use.
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6 common mistakes that result in dry lips

6 common mistakes that result in dry lips

Proper lip care can be tricky and more challenging when dealing with dry lips. Something as simple as eating or talking can be difficult with chapped lips. Cracked and damaged skin on the lips can also make one self-conscious. Unfortunately, as the skin on the lips is very thin, it is prone to damage. However, certain habits and steps that people may be used to may worsen this issue and lead to consistently chapped lips. Exposure to extreme cold Cold weather can exacerbate the skin’s dehydration. Factors like strong winds, lack of moisture in the air, and constant central heating adversely affect the skin. They can impair the skin’s barrier and compromise its ability to hold moisture and hydration. The skin on the lips is thinner than on the rest of the body, so the lips tend to get affected first during winter. One may find their lips becoming chapped and cracked. In extreme cases, the lips also start to bleed. To avoid getting dry, chapped lips, give them extra protection during the winter. Using the wrong lip balm Lip balms are a boon when it comes to cracked and damaged lips. The problem is that some lip balms have petroleum jelly as their primary ingredient, which can be heavy on the lips.
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7 risks of not shredding important documents

7 risks of not shredding important documents

Most of the time, data security is believed to be associated with only cyber security. However, keeping data secure involves ensuring the safety of hard copies. Whether business or personal, one needs to take measures to safeguard private and confidential documents. It is not just the storage; proper disposal must also be handled, and ignoring the risks involved in protecting these documents is a mistake. So, here are some risks of not shredding documents with important information. Data breaches One of the most obvious risks of not shredding documents that withhold important information is the threat of data breaches. A data breach occurs when time-sensitive information is leaked. This information may include social security numbers, bank account details, or health records. For businesses, time-sensitive information could include data related to clients and customers. When an organization gathers this information, there is a level of trust involved that they will safeguard this information. Not taking safety measures to store or dispose of these documents through shredding means there is a higher risk of these documents falling into the wrong hands. This can eventually cause a data breach and sometimes even financial fraud. Identity theft With more people using the Internet and smartphones, the prevalence of identity theft has steadily risen.
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Pros and cons of house sitting for rent-free accommodation

Pros and cons of house sitting for rent-free accommodation

Many people know how challenging it can be to travel on a budget. However, what if there was a way to travel comfortably without breaking the bank? House sitting is becoming increasingly popular among budget travelers, as it allows them to travel to different locations without worrying about accommodation costs. All they need to do is provide house and pet care services in exchange for rent-free accommodation. Here are some pros and cons of house sitting. Pros Cost-effective One key advantage of house sitting jobs is their cost-effectiveness. People who house sit ensure they have accommodation without paying for it. Accommodation is one of the biggest expenses on any vacation travel budget. Freeing up the accommodation budget can allow people to travel for longer periods and to more locations than they would have initially thought of. People can also decide to splurge on their limited vacation time or experience adventures that they were putting off due to budget restraints. Pet time House sitting can be a great opportunity for animal lovers to spend quality time with different kinds of pets. It can provide some amount of companionship while giving them some sense of purpose. It can be fulfilling for people and make them feel better about the times when house sitting can become a lonely job.
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7 mistakes to avoid when repairing the house’s crawl space

7 mistakes to avoid when repairing the house’s crawl space

The crawl space often ends up being one of the most neglected areas of a home. Since damp, moist air easily gets trapped in this space, there is a high risk of mold breeding here, affecting the foundation. Besides, musty smells, pests, and bugs can quickly find their way indoors, posing a risk to everyone’s health. Because of these issues, ensuring the crawl space is repaired well without any mistakes is important. Not hiring a professional to do the job Since the crawl space is a hidden area of the house, a homeowner may be tempted to save money by not hiring a professional. This can be a serious mistake with expensive consequences, especially if one does not have the necessary skills to do the work themselves. Instead of doing it alone, hiring a professional contractor can save a lot of time. Besides this, there will be less chance of the work being faulty. There will be a low risk of causing further damage to the crawl space, which otherwise will incur more expenses to repair it. Starting a the repair work before the crawl space is dry A common mistake homeowners make is installing the insulation or moisture barrier for the flooring too soon.
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12 common signs that indicate foundation problems

12 common signs that indicate foundation problems

Every building needs a solid foundation to ensure its stability and longevity over the years. Eventually, however, several factors can cause foundational problems, which can lead to costly repair work if left unattended. Pipe cracks, natural disasters, and poor soil conditions are some reasons a foundation might develop problems. If one is vigilant, one can detect the structural indicators of a possible foundational problem and get them fixed as soon as possible. Difficulty opening doors and windows If a building structure has a weak foundation, it can cause the doors and windows to become misaligned. As a result, they might stick against the hinges, making it difficult to open. This might indicate a larger issue with the foundation of the structure. Sloping floors When there is a problem with the foundation, it can manifest in various ways, one of which is a sudden unevenness in the floors. This can be observed as a slope or tilt in the room or as an unsteady feeling underfoot while walking. It is important to be aware of these signs and take prompt action by getting the foundation assessed.  Mildew odor Moisture can lead to the growth of mold and mildew, which can be caused by various reasons, such as rainwater or groundwater seepage.
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7 common concrete leveling mistakes to avoid

7 common concrete leveling mistakes to avoid

Concrete leveling, also known as concrete lifting, raising, and slabjacking, is an activity that utilizes concrete to correct uneven or sunken surfaces. This process involves lifting, elevating, and straightening concrete to restore it to its original position. It also involves a lot of planning, installing, and maintaining the concrete. Hiring contractors or home repair experts is recommended for the job, as looking for DIY options may lead one to make common mistakes. Failing to have all the necessary tools Many concrete leveling mistakes overlap with those in concrete pouring, as these two tasks have several similarities and serve the same purpose. One of the most elementary errors people make during DIY concrete leveling is not having the necessary tools before starting the project. Concrete dries quickly, so if a person has already filled in wet cement within a gap on a concrete surface, they have limited time to smooth out the surface before the cement hardens. The entire project can be compromised if one does not have the required tools to smoothen and level the surface in time. So, one must create a checklist of all the tools needed for the leveling project before starting the task. Assuming that all concrete is the same Many assume that all concrete available in the market is the same.
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